Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Feliz’Eye Art Gallery, operated by PT RESERVOART CONCEPT STORE. Throughout the site, the terms “we”, “us” and “our” refer to Feliz’Eye Art Gallery.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with any additional terms, conditions and policies referenced on our website.
Please read these Terms of Service carefully before using our website or purchasing our products.
ONLINE STORE
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws when using our website.
PRODUCTS AND ARTWORKS
We make every reasonable effort to display our products and artworks as accurately as possible, including their photographs, colors, dimensions, materials and descriptions.
However, colors and appearance may vary depending on your screen, device, lighting conditions or photography.
Original artworks are unique pieces. Availability is therefore subject to confirmation, particularly where an artwork may also be displayed or offered for sale in one of our physical galleries.
We reserve the right to correct errors, inaccuracies or omissions and to update product information when necessary.
PRICES AND PAYMENT
Prices displayed on our website may be changed without prior notice.
Orders are subject to acceptance and payment confirmation.
Any applicable shipping charges, customs duties, import taxes or other charges that are not expressly included in the purchase price are the responsibility of the customer, unless otherwise stated at checkout or agreed in writing.
ORDERS
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of pricing or inventory errors, suspected fraud, payment issues or where an artwork is no longer available.
If payment has already been received for an order that we are unable to fulfill, the appropriate refund will be issued.
SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms of Service.
Delivery times are estimates and may vary depending on the destination, carrier, customs procedures, packaging requirements and other circumstances outside our reasonable control.
RETURNS AND REFUNDS
Returns, exchanges and refunds are governed by our Return & Refund Policy.
Certain products, including original artworks, custom-made, commissioned or personalized items, may be final sale or otherwise subject to specific return restrictions, except where applicable law provides otherwise.
INTELLECTUAL PROPERTY
All content available on this website, including text, photographs, images, graphics, logos, designs and other materials, is owned by or licensed to Feliz’Eye Art Gallery or its respective rights holders and is protected by applicable intellectual property laws.
Purchasing an original artwork does not transfer copyright or reproduction rights in that artwork unless expressly agreed in writing.
You may not reproduce, copy, distribute, publish or commercially exploit website content or artwork images without the appropriate prior authorization.
THIRD-PARTY SERVICES
Our website may use or provide access to third-party services, including payment processors, shipping providers and other service providers.
We are not responsible for third-party websites, services or content that are not under our control. Your use of third-party services may also be subject to their own terms and policies.
PERSONAL INFORMATION
Your submission and processing of personal information through our website is governed by our Privacy Policy.
PROHIBITED USES
You may not use our website or services for unlawful, fraudulent, abusive or malicious purposes, to infringe intellectual property rights, to transmit harmful code, or to interfere with the security or proper operation of our website or services.
DISCLAIMER AND LIMITATION OF LIABILITY
To the extent permitted by applicable law, our website and services are provided without guarantees beyond those expressly stated by us or required by law.
Nothing in these Terms of Service excludes or limits any rights or remedies that cannot lawfully be excluded or limited under applicable consumer protection laws.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless PT RESERVOART CONCEPT STORE, Feliz’Eye Art Gallery and their respective officers, employees, representatives and service providers from claims arising from your unlawful use of our website or your material breach of these Terms of Service.
SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, services, practices or legal requirements.
The version published on our website at the time of use will be the applicable version, subject to applicable law.
GOVERNING LAW
These Terms of Service are governed by the applicable laws of the Republic of Indonesia, without limiting any mandatory consumer rights that may apply based on the customer’s place of residence.
CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Feliz’Eye Art Gallery
PT RESERVOART CONCEPT STORE
Jalan Kayu Jati No. 12 (Near Mexicola Petitenget)
Kabupaten Badung, Bali 80361
Indonesia
Email: shop@felizeyeartgallery.com
Phone: +62 811-3896-996